Virtual Instructor-Led Course Refund Policy
Cancellations made for live classes more than 15 days prior to the start of the course may be eligible for a refund. If the course has been completed, the course is non-refundable.
If you cancel within 15 days of the class start date, the class is non-refundable. You will have the option to reschedule the class at no additional fee, on a space-available basis. Eligible students may only request to defer enrollment to a later course state up to two (2) times. Individuals enrolled in a Master Subscription may reschedule courses as many times as necessary.
If you are unable to reschedule the class, select an eligible alternative course, or the class is no longer offered by QuickStart, a refund will not be provided. Please notify a QuickStart representative as soon as possible if you need to reschedule a class. Reach us by phone at 1-855-800-8240 or by e-mail.
If the course(s) include physical or digital materials, you have the option to return such materials and book(s) or keep them at cost. If returned, physical materials must be returned to QuickStart at your expense. Books must be returned in new condition, or the reimbursement will not be processed. Once the physical materials are received, the refund will be processed minus a $25.00 restocking fee. All shipping charges are non-refundable. Once redeemed, digital course materials are non-refundable.